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How rpvip Handles Your Personal Data

Your account data and payment details — including transactions through DANA, OVO, and GoPay — are handled under a clear privacy framework. This page explains what we collect, why we collect it, and how you can request changes or deletion at any time.

Account Data ProtectionDANA, OVO, GoPay Payment PrivacyCookie ControlsData Retention PolicyYour Rights as a User
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rpvip How rpvip Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run every account on rpvip. From the moment you link your GoPay or OVO wallet to the moment you request a withdrawal, your data moves through encrypted connections only. Here is how each area of data handling works in practice.

Account Security

All account access is protected by OTP verification sent to your registered contact. We do not store raw passwords, and session tokens expire automatically after inactivity to prevent unauthorised access.

Cookie Policy

We use session cookies to keep your wallet connection and game preferences intact. You can manage or clear cookie settings from your browser at any time without losing your account data.

Data Retention

Active account data is kept for as long as your account is open. After account closure, we retain only the minimum records required by applicable regulations, then delete the rest on a rolling schedule.

Data Request Process

To access, correct, or delete your personal data, contact support with your account details. We aim to acknowledge requests promptly and complete them within the timeframe required by applicable local law.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Data

If you have a question about how your data is used, want to update your account details, or need to submit a data deletion request, our support team handles privacy queries directly. Reach us through any of the channels below and we will respond as quickly as we can.

Team online

Live Chat

Open the chat widget from your account dashboard. Our team handles data and privacy queries around the clock, including questions about your DANA or OVO payment records.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered account name so we can locate your data quickly.

Account Help Centre

Log in and navigate to Account Settings, then select Privacy and Data. From there you can review stored information, update preferences, or submit a formal data request.

Common Questions About Your Privacy on rpvip

These are the questions we hear most often about data, account privacy, and your rights as an account holder on rpvip.

We collect your registration details, contact information, and payment method data — including records linked to DANA, OVO, and GoPay — needed to verify your identity and process transactions.

We do not sell your personal data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers bound by confidentiality obligations.

Log in to your account, go to Account Settings, and select Privacy and Data. Alternatively, contact our support team directly with your account name and we will process your request.

Yes. Submit a deletion request through the Account Settings page or via our support channels. We will remove your data after completing any retention period required by applicable regulations.

Payment data travels over encrypted connections only. We store transaction references, not full wallet credentials. Your OTP-verified login adds a second layer of protection to every session.

After account closure, we keep only the minimum records required by applicable local law, then delete remaining data on a scheduled basis. You can request confirmation of deletion through support.

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